When a Mediabank dispenser is not working
properly it sends two error messages: one to the owner of the
circuit and one to Mediabank service centre. Thanks to a sophisticated
error survey programme, the technical staff is quickly able to
assess the nature of the problem.
All software inefficiencies are resolved through a remote control system.
In the event of any hardware failure, the
auto-diagnostics systems and remote diagnostics, managed by the
sophisticated Mediabank technology, allow for repair ors replacement
of the damaged components with full autonomy. The dispenser structure
is very simple so as to enable easy replacement of parts. In any case,
the customer can return the parts to be replaced to Mediabank.